Refund Policy
We understand that plans change! At Aire Reformer Pilates Studio, we do our best to offer a fair and flexible refund and cancellation policy.
1. Class Bookings
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Cancellations made 12 hours or more before the scheduled class will receive a full class credit to use at a later date.
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Cancellations made less than 12 hours before the class or no-shows are not eligible for a refund or credit.
2. Memberships & Packages
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Memberships and class packages are non-refundable and non-transferable.
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In special cases (e.g., medical reasons), please contact us at [insert email] and we’ll do our best to accommodate.
3. Courses & Workshops
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Courses and workshops are refundable up to 7 days before the start date.
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No refunds will be issued within 7 days of the start date, but you may be able to transfer your place to another participant (with our approval).
4. Studio Cancellations
If a class or course is cancelled by us for any reason (e.g. instructor illness, low attendance), you will receive a full refund or class credit — your choice.
Need to talk to us?
Reach out to hello@aire.ae we’ll be happy to help.